Comments

12 comments

  • Roy Woll

    We are aware of this issue and fix should be and our next version which will be released very soon. Probably within a week. If you would like to test our fix, please let me know and we can give you a test build which should have this resolved.

    -Roy

    2
    Comment actions Permalink
  • ShinChangHo

    When will I be able to download a new version with this issue resolved?

    0
    Comment actions Permalink
  • Roy Woll

    Please try downloading the latest build 14.0.0.8 from our website to confirm if this issue is resolved for you.

    0
    Comment actions Permalink
  • ShinChangHo

    After installing version 14.0.0.8, the same error occurs as a test result

    As a result of the test, no error occurs when scrolling with the scroll bar,

    but an error occurs when scrolling after touching the grid

    0
    Comment actions Permalink
  • Roy Woll

    Please provide more details. What target device are you using? How are you scrolling (with the mouse or scrollbar, or with your finger on a mobile device)

    0
    Comment actions Permalink
  • ShinChangHo
    This is an error that occurs when scrolling with a finger on an Android phone.
    0
    Comment actions Permalink
  • Roy Woll

    Any chance you can compile with our source directory and then  provide us the call stack at the time of the error? I'm hoping to get like the line of code that is causing the problem. Or alternatively email us a simple project with the problem.

    0
    Comment actions Permalink
  • Roy Woll

    Also is PaintOptions.LoadingAllRecords true or false.

    0
    Comment actions Permalink
  • ShinChangHo

     A simple project sent by email.
    thank you

    0
    Comment actions Permalink
  • Roy Woll

    Where did yo sent the project? support@woll2woll.com would be preferred.

    0
    Comment actions Permalink
  • ShinChangHo

    If you send it to the company email, it will continue to be returned and sent again as a regular email

    0
    Comment actions Permalink
  • Roy Woll

    ShinChangHo - We have duplicated your specific issue. A new build later this week or next week will have the fix.

    0
    Comment actions Permalink

Please sign in to leave a comment.

Powered by Zendesk