reinstall of firepower

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Johan Harmse

• September 18, 2022 09:41

Hi, I reinstalled RAD Studio 11.2 and needed to reinstall firepower. I downloaded the latest version but don't have the password, I emailed support@woll2woll.com but no response, where can I get it I'm a subscription customer

 

Regards

 

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  Michael Verhagen

  • September 18, 2022 16:29

  I'm not sure they respond outside of regular weekday work hours, but I have always received the necessary passwords in an e-mail message after my request.  I have used the same e-mail address to communicate with Woll2Woll for many years.  If you've changed your e-mail address, you might need to authenticate in some additional way.

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  Johan Harmse

  • September 18, 2022 17:43

  Hi, I emailed them already last week, I also did get it quickly in the past but just want to make sure I'm not waiting infinitely.

   

  Thanx

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  Roy Woll

  • September 19, 2022 15:47

  Your keys were sent to the address on file in Dec 20, 2021.  I don't see any email from you in the past couple weeks. Can you check your emails for this info. Which email did you send to?

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  Johan Harmse

  • September 19, 2022 19:45

  Hi I've sent an email to support@woll2woll.com , thanx I got the email for 20/12/2021

   

  Thanx

   

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